TERMS & CONDITIONS FOR PURCHASES AT www.dolle-uk.co.uk
DOLLE UK Ltd. is the supplier of the products you can purchase at www.dolle-uk.co.uk. You can read more about us under “About DOLLE”.
Our shop is open 24 hours a day 365 days a year.
Our support and advice service is open Monday – Friday 9:00 – 4:00.
Phone: 01376 528000
uksales@dolle.com
Your order is subject to changes in prices or fees, price errors or discontinued or sold-out items, and your purchase is not complete until you have received an order confirmation. Retain the confirmation, as it may be needed for exchanges, cancellations or complaints.
PAYMENT
Your order obligates you to pay.
You can shop at www.dolle-uk.co.uk with VISA, MASTERCARD, VISA Electron, Maestro, PayPal and Klarna.
No transaction fees are charged for payments at www.dolle-uk.co.uk.
We use Braintree for our payment system and have an acceptance agreement also with PayPal and Klarna. All communication between the payment system and the cardholder is via an encrypted SSL connection. This ensures that unauthorised users are unable to see the data that is shared.
Your card will be charged and we will inform you when the goods have been shipped and provide tracking.
PRICES
All prices are shown in Sterling pounds £ – incl. 20 % VAT. The prices are valid United Kingdom mainland only.
FREIGHT
All items are shipped using global shipping partners, our products include free delivery to mainland UK (this excludes the Scottish islands, northern Ireland, channel islands and the isle of man).
SHIPPING
The products available at www.dolle-uk.co.uk may be purchased and delivered only in United Kingdom.
Deliveries are made at curbside for pallet deliveries and to your door for parcel deliveries by our nominated shipping company. Delivery is a maximum of 2 – 5 days after the order date unless otherwise stated on the website. If you are unsure if your order will incur additional charges, then please contact uksales@dolle.com
You have the option of selecting another delivery address. You are welcome to call us on 01376 528000 or contact uksales@dolle.com to discuss alternatives.
Collection service available, with our main warehouse based in Bedford, MK45.
We will supply specifications and manuals available for the product and this will be included in the delivery.
Standard deliveries are not made on weekends or holidays. Saturday and Sunday deliveries available at extra charge.
MADE-TO-MEASURE PRODUCTS
By purchasing special measure products, you acknowledge, upon order confirmation, that the product cannot be returned or cancelled. You also confirm that the provided measurements are accurate and cannot be altered after the confirmation of purchase. The same terms apply to additional purchases for special measure products.
CANCELLATIONS AND RETURNS
DOLLE UK LTD. gladly accept cancellations and returns within 30 days of the date you receive the item.
We kindly ask you to fill out the RETURN FORM here on our website.
You the customer are responsible for the return shipment and for the condition of the item after you receive it. If possible, return the item in the original packaging together with a copy of the order confirmation. The item must be returned within 30 days of the date on which the notice that you were exercising your right of cancellation was submitted to us.
When you exercise your right of cancellation, you will be refunded the sum you paid for the item.
Please note: We do not accept packages shipped COD or the like.
You cannot passively cancel the purchase. In other words, you cannot cancel by refusing to receive the item or by not picking it up.
If you have returned an item, you will be informed by e-mail when we receive it. The e-mail will contain information about the continued processing of your cancellation or complaint.
If you have any questions about your right of cancellation or ordinary return of items, contact our customer service representatives: uksales@dolle.com or Phone: 01376 528000
COMPLAINTS
You are entitled to complain about an item you have purchased at www.dolle-uk.co.uk in accordance with applicable sales law, which allows you to have a defective item repaired or replaced or, if this is not possible, a refund or discount. Potential errors or omissions in the item received must be reported within a reasonable period of time after having been identified. What constitutes a reasonable period of time is determined by the circumstances of the individual case. Complaints made within two months of the error having been discovered are considered to be within the stipulated time frame.
In connection with complaints, contact our customer service representatives so we can agree on how the product is to be returned. You can reach our representatives at: Phone: 01376 528000 or uksales@dolle.com
If the product is defective and you are not at fault, we will reimburse you for your shipping costs to return the item, provided you and DOLLE UK have so agreed.
Note that all return shipments must include a completed return & exchange form. CANCELLATION AND RETURN FORM
When returning the item, describe the problem in as much detail as you can and, if possible, provide pictures.
Please remember that the item must always be returned with sufficient packaging, and make sure to obtain a receipt should we choose to reimburse you for your shipping costs.
Consumer complaints guidance: https://www.gov.uk/consumer-protection-rights
REPAIRS AND REDELIVERY
If the item contains errors or omissions, DOLLE UK promises to resolve it within a reasonable period of time. If this is not possible, or if it is not deemed appropriate to repair the item, DOLLE UK instead will deliver a new item after the defective one has been received. DOLLE UK promises to reimburse you for any documented expenses you have incurred while returning the item.
If neither repair nor replacement is possible, the purchase sum will be refunded, including the documented expenses you have incurred while returning the item.
LIMITATION OF LIABILITY
DOLLE UK cannot be held liable for (i) indirect losses and damages, or (ii) consequential damages.
DISCLAIMERS AND RESERVATIONS
DOLLE UK Ltd. is not liable for typological errors in prices and product descriptions, changes in VAT and fees, or delayed or incomplete deliveries due to force majeure events.
It’s the customer / purchasers’ responsibility to ensure they check with their local authority that the product they are purchasing complies with local authority building regulations before purchasing. DOLLE UK ltd excepts no responsibility or liability should a product fail a building authority inspection when installed. If you are unsure of your product compliance, then please contact us 01376 528000 or uksales@dolle.com
FORCE MAJEURE
Dolle-uk.co.uk is not liable for extreme situations including war, strikes or natural disasters that make it impossible to perform the agreement.
For processing of personal data, see our data privacy policy.
DATA PRIVACY
Processing of personal data.
DOLLE UK Ltd., Suites 15B & 15D, Field House, Rural Business Centre, Earls Colne Business Park, Earls Colne, CO6 2NS, phone 01376 528000, is responsible for your data privacy.
We protect your privacy and strive to protect your personal data in the best possible manner. Our goal is to comply with all applicable laws and regulations for personal data protection. This policy helps you understand what information we collect and how it is used.
We process the data you provide us in connection with the order, such as name and postal address, e-mail address, the items you want delivered, etc. We use these data to deliver the items to you. We save your data for one year after our relationship has ended. We also process personal data that are collected through cookies. See our cookies policy.
Communication between the payment system and cardholder is via an encrypted SSL connection. This ensures that unauthorised users are unable to see the data that are shared.
No data provided to us are released or sold to third parties under any circumstances, and we do not keep any sensitive personal data.
We keep your e-mail address when you subscribe to our newsletter. We do not release your e-mail address to others. You can unsubscribe to our newsletter at any time.
In accordance with applicable data protection laws, you are entitled to receive a free annual notice of the personal data we are collecting about you, regardless of how it is being done. If you want such information, please submit a written request to us. Pursuant to applicable data protection laws, you must submit the request and your signature by post, not e-mail.
If your personal data are processed in violation of applicable personal data laws, you are entitled to request that they be corrected, blocked or deleted.
Your personal data will not be processed for direct marketing purposes if you object. You are entitled to withdraw your consent for processing of personal data at any time. If you like, you may withdraw only part of your consent, such as for direct marketing.
PAYMENT OPTIONS
You can shop at www.dolle-uk.co.uk with:
KLARNA, MASTERCARD, VISA, VISA Electron, Maestro, PayPal.
No transaction fees are charged for payments at www.dolle-uk.co.uk
We use KLARNA and Payzone as our payment system. All communication between the payment system and the cardholder is via an encrypted SSL connection. This ensures that unauthorised users are unable to see the data that is shared.
Your card is not charged until we ship the items.
COOKIES POLICY
GENERAL
When you visit this website, various kinds of data are collected about you, your computer and your behaviour by means of cookies. This cookies policy details the data we collect, how we process them, what we use them for, who has access to them and whom you can contact about them.
By visiting and using this website, you are consenting to our cookies policy and collection of data about you.
COOKIES
When you visit this website, you will automatically receive one or more cookies. You can visit www.minacookies.se/ditt-valfor a guide on how to avoid accepting cookies and how to delete them from your hard drive.
WHAT IS A COOKIE?
A cookie is a small text file stored on your browser. The cookie is recognized by the website during subsequent visits and permits customized information to be sent to the browser. A cookie contains text, numbers, dates, etc., but no personal data. It is not software and cannot contain viruses.
There are two types of cookies: 1) a persistent cookie, which remains on your computer until its expiration date, and 2) a session cookie, which is randomly stored in the computer’s memory for the duration of the visit. Session cookies disappear when you close your browser.
HOW LONG DO WE STORE COOKIES FOR?
A persistent cookie sent to you from this website is stored for a maximum of 24 months from the last time you visited it. Each time you visit the website, this period is extended.
HOW DO I AVOID COOKIES?
If you do not want to accept cookies, you can block all of them, delete existing ones from your computer or request a warning before one is stored. Read more about how to avoid cookies on this website at www.minacookies.se/ditt-val
This website contains a guide for the most common browsers. You can also use the help function in your browser for more information on cookie settings. You can usually do so by pressing F1 on your keyboard. Search for “cookie” or “cookies” (the name varies depending on the browser).
Note that if you choose not to accept cookies, the functionality of some websites may be limited.
WHAT DOES OUR WEBSITE USE COOKIES FOR?
We use cookies to determine who visits our website, as well as for demographic and user-related statistics. This way we can adapt and create content and services that reflect the interests and preferences of our users.
CONTACT INFORMATION
If you want more information about this website and the use of cookies, you are welcome to contact us.
FREIGHT & DELIVERY
Spiral staircases, space saving staircases, balustrade systems and loft ladders from DOLLE UK LTD.
FREIGHT
All items are shipped using global shipping partners, our products include free delivery to mainland UK with the excluding the Scottish islands, Northern Ireland, channel islands and the Isle of Man)
SHIPPING
The products available at www.dolle-uk.co.uk may be purchased and delivered only in United Kingdom. Deliveries are made at curbside by our shipping company.
DELIVERY TIME
Delivery is a maximum of 2 – 5 days after the order date unless otherwise stated on the website for the product in question. If you are unsure if your order will incur additional charges then please contact uksales@dolle.com. You have the option of selecting another delivery address. You are welcome to call us on 01376 528000 or contact uksales@dolle.com to discuss alternatives. Collection service available, call for locations. Any product specifications and manuals available for the product will be included in the delivery. Standard deliveries are not made on weekends or holidays. Saturday and Sunday deliveries available at extra charge.
CANCELLATIONS & RETURNS
DOLLE UK LTD. gladly accept cancellations and returns within 30 days of the date you receive the item. Please fill out the RETURN FORM here on our website.
You are personally responsible for the return shipment and for the condition of the item after it has been received. The item must be returned within 30 days of the date on which the notice that you were exercising your right of cancellation was submitted to us. When you exercise your right of cancellation, you will be refunded the sum you paid for the item.
Please note: we are unable to offer refunds that have been cut to size, made to measure, or if the product packaging has been opened after delivery or collection.
Your item needs to be:
- Unused and with all original components.
- In its original packaging.
- In a re-saleable condition.
What you’ll need:
- Proof of purchase (e.g. Order email confirmation).
Getting your refund:
- Your refund will be processed once we have received and inspected the item. Your statutory rights are not affected.
- Refunds will be processed by the original payment method. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days.
- With Klarna, refunds can take up to 14 days.
Please note: We do not accept packages shipped COD. You cannot passively cancel the purchase. In other words, you cannot cancel by refusing to receive the item or by not collecting the item. If you have returned an item, you will be informed by e-mail when we receive it. The e-mail will contain information about the continued processing of your cancellation or complaint. If you have any questions about your right of cancellation or ordinary return of items, contact our customer service representatives: uksales@dolle.com Phone: 01376 528000
RETURNS & CUSTOMER SERVICE:
Please fill our the RETURN FORM here on our website.
DOLLE UK
2 Excel Logistics Ltd
Unit 1 Sabre Way
Edgerley Drain Road
Peterborough
PE1 5EJ
When returning an item, describe the problem in as much detail as you can and, if possible, provide pictures.
Opening hours:
Our support and advice service is open Monday to Friday 8:30 – 5:00.
Tele: +44 (0) 01376 528000 E-Mail: uksales@dolle.com
Services
Braintree Payment Gateway
Description of Service
Braintree is a payment gateway that enables secure online payments and transactions for e-commerce platforms and businesses. The service collects and processes payment data, including card details and transaction history, to ensure reliable and efficient payment solutions.
CardinalCommerce Centinel API
Description of Service
Centinel API is a service provided by CardinalCommerce that enables secure payment authentication through 3D Secure technology. The service collects and processes payment and authentication data to reduce fraud and enhance security in online transactions.
DOLLE
Description of service
DOLLE uses cookies to enhance the user experience and optimize the functionality of the dolle-uk.co.uk website. These cookies help store preferences, analyse user behaviour, and ensure smooth navigation throughout the site. They are also used to collect statistics on visited pages and interactions, as well as to provide relevant product recommendations and targeted marketing for staircases and accessories.
Google CSP
Description of service
Google CSP (Content Security Policy) is a security service that helps protect websites from malicious scripts and data breaches. It ensures that only approved resources can be loaded and executed on the website, enhancing security and protecting user data.
gstatic.com
Description of Service
This is a domain used by Google to off-load static content to a different domain name in an effort to reduce bandwidth usage and increase network performance for the end user.
Processing Company
Alphabet Inc.
1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, United States of America
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Increasing network performance
- Reducing bandwidth usage
Technologies Used
This list represents all technologies this service uses to collect data.
- JavaScript
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Images
- CSS
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. f GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- United States of America
Retention Period
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
- Requests for CSS assets are cached for 1 day, font files are cached for one year. Some information retained until removed by the user, some expires after a specific period of time, some is retained until the user’s Google Account is deleted.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
- China
- Taiwan
- Singapore
Data Recipients
In the following the recipients of the data collected are listed.
- Alphabet Inc., Google LLC, Google Ireland Limited
Click here to read the privacy policy of the data processor
http://www.google.com/intl/de/policies/privacy/
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Click here to opt out from this processor across all domains
https://safety.google/privacy/privacy-controls/
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: Session
JSDelivr
Description of Service
This is a CDN for open-source projects.
Processing Company
Volentino JSD Limited
Królewska 65A/1, 30-081 Kraków, Poland
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
legal@jsdelivr.com
Data Purposes
This list represents the purposes of the data collection and processing:
- Functionality
- Optimisation
- Customer Support
- Analytics
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Usage data
- IP address
- Browser type
- Browser version
- Pages visited
- Date and time of visit
- Amount of time spent on a page
- Unique device identifier
- Diagnostic data
Legal Basis
In the following the required legal basis for the processing of data is listed:
- Art. 6 para. 1 s. 1 lit. f GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
- Volentio JSD Limited
Click here to read the privacy policy of the data processor
- https://www.jsdelivr.com/terms/privacy-policy
Sansec - eCommerce Threat Monitor
Description of Service
Sansec provides malware scanning and threat monitoring services for eCommerce platforms. This script monitors for unauthorised changes or potential security threats on the website, particularly aiming to detect payment data theft, JavaScript injections, or malicious behaviour targeting online stores. Sansec may process anonymised or pseudonymised technical and behavioural data to ensure the integrity and security of the website.
Usercentrics Consent Management Platform
This is a consent management service. Usercentrics GmbH is used on websites and apps as a processor for the purpose of consent management.
- Compliance with legal obligations
- Consent storage
- Local storage
- Pixel
- Opt-in and opt-out data
- Referrer URL
- User agent
- User settings
- Consent ID
- Time of consent
- Consent type
- Template version
- Banner language
- IP address
- Geographic location
- Art. 6 para. 1 s. 1 lit. c GDPR
- European Union
- The consent data (given consent and revocation of consent) are stored for one year. The data will then be deleted immediately.
- Usercentrics GmbH
https://usercentrics.com/privacy-policy/
Amazon Web Services
Description of Service
This is a cloud computing service.
Processing Company
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, L-1855, Luxembourg
Data Protection Office of Processing Company
eu-privacy@amazon.co.uk
Data Purposes
- Cloud computing
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Accessed applications
- Authentication and security credential information
- Browser plug-ins
- Browser type
- Browser version
- Click path
- Content interaction information
- Cookie ID
- Cookie information
- Device information
- Device type
- Download errors
- Downloaded content from AWS
- Duration and number of simultaneous streams and downloads
- E-mail address
- Full URL clickstream to, through, and from AWS website (including date and time)
- Geographic location
- Interactions or communications with AWS
- Internet service provider
- IP address
- Mouse movements
- Network connection type
- Opened emails or clicks on links in emails from AWS
- Operating system information
- Page interaction information
- Page response times
- Playback details
- Streams
- Telephone number
- Time zone
- Usage data
- Views and interactions with content and ads
- Visits to, interactions with, and use of AWS offerings
Legal Basis
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
Data Recipients
In the following the recipients of the data collected are listed:
- Amazon Web Services Inc.
- Amazon Web Services EMEA SARL
Click here to read the privacy policy of the data processor:
https://aws.amazon.com/privacy/?nc1=f_pr
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: Session
Stored Information
This service uses different means of storing information on a user’s device as listed below.
Call Conversions Tracker
Description of Service
Call Conversions Tracker is a service that tracks and analyses phone calls generated from online ads and websites. The service collects and processes call data, including time, duration, and source, to improve conversion tracking and marketing efforts.
DoubleClick Ad
Description of Service
This is an advertising service. With this service it is possible to provide relevant ads to users and get campaign reports.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
Data Purposes
This list represents the purposes of the data collection and processing.
- Advertisement
- Analytics
- Optimisation
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Browser information
- Click path
- Cookie information
- Date and time of visit
- Demographic data
- Device identifiers
- Location information
- Hardware/software type
- Internet service provider
- IP address
- Number of times ads are seen
- Serving domains
- Interaction data
- Page views
- Search history
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google Ireland Limited, Google LLC, Alphabet Inc
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 365 days
Stored Information:
test_cookie
This cookie is used to store user preferences.
Type: cookie
Duration: 1 day
Domain: doubleclick.net
IDE
Contains a randomly generated user ID. Using this ID, Google can recognise the user across different websites across domains and display personalised advertising.
Type: cookie
Duration: 365 days
Domain: doubleclick.net
DSID
Contains a randomly generated user ID. Using this ID, Google can recognise the user across different websites across domains and display personalised advertising.
Type: cookie
Duration: 14 days
Domain: doubleclick.net
pm_sess
This cookie is used to prevent malicious sites from acting on behalf of a user without their knowledge
Type: cookie
Duration: 30 minutes
Domain: doubleclick.net
pm_sess_NNN
This cookie is used to prevent malicious sites from acting on behalf of a user without their knowledge.
Type: cookie
Duration: 30 minutes
Domain: doubleclick.net
aboutads_sessNNN
This cookie is used to store information about a user’s preferences regarding online behavioural advertising, specifically whether they have opted out of receiving personalised ads.
Type: cookie
Duration: 30 minutes
Domain: doubleclick.net, google.com
FLC
This cookie is used for creating targeted ads.
Type: cookie
Duration: 0 minutes
Domain: doubleclick.net
RUL
This cookie is used to store user consent for cookies and session information
Type: cookie
Duration: 365 days
Domain: Set from partner domain.
PAIDCONTENT
This cookie is used to track whether a user has paid access for premium content.
Type: cookie
Duration: 30 days
Domain: doubleclick.net
APC
This cookie is used for remembering user preferences, authenticating users, preventing fraud, and improving website performance.
Type: cookie
Duration: 183 days
Domain: doubleclick.net
Facebook Pixel
Description of Service
This is a Tracking technology offered by Facebook and used by other Facebook services. It is used to track interactions of visitors with websites (“Events”) after they have clicked on an ad placed on Facebook or other services provided by Meta (“Conversion”).
Processing Company
Meta Platforms Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.facebook.com/help/contact/1650115808681298
Data Purposes
This list represents the purposes of the data collection and processing.
- Analytics
- Marketing
- Retargeting
- Advertisement
- Conversion Tracking
- Personalisation
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
- Pixel
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Ads viewed
- Content viewed
- Device information
- Geographic location
- HTTP-header
- Interactions with advertisement, services, and products
- IP address
- Items clicked
- Marketing information
- Pages visited
- Pixel ID
- Referrer URL
- Usage data
- User behaviour
- Facebook cookie information
- Facebook user ID
- Usage/click behaviour
- Browser information
- Device operating system
- Device ID
- User agent
- Browser type
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
- User’s interactions tracked on websites will not be stored longer than for two years. However, the data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- United States of America
- United Kingdom
Data Recipients
In the following the recipients of the data collected are listed.
- Meta Platforms Ireland Ltd., Meta Platforms Inc.
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 365 days
Stored Information
messaging_plugin_#
This service uses different means of storing information on a user’s device as listed below.
Type: cookie
fr
This service uses different means of storing information on a user’s device as listed below.
Type: cookie
_fbp
This service uses different means of storing information on a user’s device as listed below.
Type: cookie
pxcelBcnLcy
This service uses different means of storing information on a user’s device as listed below.
Type: cookie
_fbp
This service uses different means of storing information on a user’s device as listed below.
Type: web
Facebook Social Plugins
Description of Service
This is a social plug-in from Facebook, which allows the user to connect their website with the social network Facebook.
Processing Company
Meta Platforms Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.facebook.com/help/contact/540977946302970
Data Purposes
This list represents the purposes of the data collection and processing.
- Integration of Facebook functions
- Optimisation
- Marketing
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Browser information
- Date and time of visit
- Facebook user ID
- Websites visited
- HTTP-header
- Interaction data
- Browser type
- IP address
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Meta Platforms Ireland Ltd., Meta Platforms Inc.
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
Google Ads
Description of Service
This is an advertising service. This service can be used to show personalised or non-personalised advertisement to users.
Processing Company
Google Ireland Limited
Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Advertisement
- Analytics
- Providing Service
- Statistics
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
- Tracking Pixel
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Ads viewed
- Cookie ID
- Date and time of visit
- Device information
- Geographic location
- IP address
- Search terms
- Impressions
- Online identifiers
- Browser information
- Referrer URL
- Interaction data
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes. Log data is anonymised after 9 months and cookie information is anonymised after 18 months.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Alphabet Inc., Google LLC, Google Ireland Limited
https://safety.google/privacy/privacy-controls/
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 396 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
NID
This is used to provide advertisements or retargeting.
Type: cookie
Duration: 183 days
__gads
This is used to provide advertisements or retargeting.
Type: cookie
Duration: 396 days
pm_sess
This is used to make sure that requests come from a user.
Type: cookie
Duration: 30 minutes
ANID
This is used to show advertisements on websites outside of Google.
Type: cookie
Duration: 396 days
_gcl_au
This is used to store and track conversions.
Type: cookie
Duration: 90 days
FPGCLAW
This cookie is used to track campaign related information on the user.
Type: cookie
Duration: 90 days
FPGCLGB
This cookie is used to track campaign related information on the user.
Type: cookie
Duration: 90 days
_gcl_gb
This cookie is used to track campaign related information on the user.
Type: cookie
Duration: 90 days
_gac_gb_<wpid>
This cookie is used to track campaign related information on the user.
Type: cookie
Duration: 90 days
_gcl_aw
This cookie is set when a user arrives at the website via a click on a Google ad.
Type: cookie
Duration: 90 days
YSC
This is used to store and track interaction.
Type: cookie
Duration: Session
1P_JAR
This is used to collect information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
Type: cookie
Duration: 30 days
AID
This is used to link activities on other devices the user has previously logged into with a Google account.
Type: cookie
Duration: 396 days
FPAU
This is used to collect information about the users and their activity on the website through embedded elements with the purpose of analytics and reporting.
Type: cookie
Duration: 90 days
Google Analytics
Description of Service
This is a web analytics service. With this, the user can measure the advertising return on investment “ROI” as well as track user behaviour with flash, video, websites and applications.
Processing Company
Google Ireland Limited
Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Marketing
- Analytics
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
- Pixel
- JavaScript
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Click path
- Date and time of visit
- Device information
- Location information
- IP address
- Pages visited
- Referrer URL
- Browser information
- Hostname
- Browser language
- Browser type
- Screen resolution
- Device operating system
- Interaction data
- User behaviour
- Visited URL
- Cookie ID
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The Retention Period depends on the type of the saved data. Each user can choose how long Google Analytics retains data before automatically deleting it.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google Ireland Limited, Alphabet Inc., Google LLC
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 731 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
__utmb
This cookie is used to track the time of the visit.
Type: cookie
Duration: Session
_ga
This cookie is used to distinguish between users.
Type: cookie
Duration: 731 days
_gid
This cookie is used to identify the user.
Type: cookie
Duration: 1 day
__utma
This cookie is used to record the time and date of the first visit, the total number of visits and the start time of the current visit.
Type: cookie
Duration: Session
__utmz
This cookie is used to record where the visitor came from.
Type: cookie
Duration: Session
IDE
This is used to show personalised ads.
Type: cookie
Duration: 396 days
CONSENT
This is used to store the consent choices of the user.
Type: cookie
Duration: 731 days
__utmt
This is used to throttle the request rate.
Type: cookie
Duration: 10 minutes
_gat
This is used to read and filter requests from bots.
Type: cookie
Duration: 1 minute
__utmc
This is used to store the time of the visit.
Type: cookie
Duration: 30 minutes
FPID
This is used to store a value used for setting the Client ID in the request to Google’s servers.
Type: cookie
Duration: 731 days
FPLC
This is used to register a unique ID that is used to generate statistical data about how the visitor uses the website.
Type: cookie
Duration: 1200 minutes
Google Fonts
Description of Service
This is a collection of fonts for commercial and personal use.
Processing Company
Google Ireland Limited
Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Providing fonts
- Improvement of service
Technologies Used
This list represents all technologies this service uses to collect data.
- APIs
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- IP address
- Aggregated usage numbers
- Font file requests
- Referrer URL
- CSS requests
- User agent
- Browser information
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Alphabet Inc., Google LLC, Google Ireland Limited
Google Hosted Libraries
Description of Service
This is a content distribution network for open-source JavaScript libraries.
Processing Company
Google Ireland Limited
Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Content delivery network (CDN)
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- IP address
- Browser protocol
- Geographic location
- Identifiers
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google Ireland Limited, Alphabet Inc., Google LLC
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Non-cookie storage: no
Google Maps
Description of Service
This is an integrated map service.
Processing Company
Google LLC
1600 Amphitheatre Parkway Mountain View, CA 94043, United States of America
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Displaying Maps
Technologies Used
This list represents all technologies this service uses to collect data.
- APIs
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Date and time of visit
- Location information
- IP address
- URL
- Usage data
- Search terms
- Geographic location
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google Ireland Limited, Alphabet Inc., Google LLC
This service uses different means of storing information on a user’s device as listed below.
This cookie is used to store the users preferences.
Type: cookie
Duration: 183 days
Google Syndication
Description of Service
This is a domain owned by Google that is used for storing and loading ad content and other resources relating to ads for Google AdSense and DoubleClick from the Google CDN.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/troubleshooter/7575787?hl=en
Data Purposes
This list represents the purposes of the data collection and processing.
- Storing and loading ad content
Technologies Used
This list represents all technologies this service uses to collect data.
- Web beacons
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Category of ads
- Clicked advertisements
- Interaction with advertisement
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google LLC
- Google Ireland Limited
- Alphabet Inc
Google Tag Manager
Description of Service
This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via the Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Tag management
Technologies Used
This list represents all technologies this service uses to collect data.
- Website tags
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Aggregated data about tag firing
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google LLC
- Google Ireland Limited
- Alphabet Inc
Google Translate
Description of Service
This is a translation service.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Purposes
This list represents the purposes of the data collection and processing.
- Providing Services
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- IP address
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- Singapore
- Chile
- Taiwan
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Google Ireland Limited
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 731 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
googtrans
Used to store language settings.
Type: cookie
Duration: Session
PREF
This cookie remembers basic preferences, such as choice of language, format of search results and how to display information: so the visitor doesn’t need to set preferences each time he uses the site.
Type: cookie
Duration: 731 days
PayPal
Description of Service
This is a payment service.
Processing Company
PayPal (Europe) S.à r.l. et Cie, S.C.A
22-24 Boulevard Royal, L-2449 Luxembourg
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://www.paypal.com/smarthelp/contact-us/privacy
Data Purposes
This list represents the purposes of the data collection and processing.
- Payment
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Browser information
- Credit and debit card number
- First name
- Geographic location
- Internet service provider
- IP address
- Last name
- Payment information
- Purchase activity
- Transaction information
- Bank details
- Master and contractual data
- Password
- TANs and checksums
- Device type
- Network connection type
- Device information
- Account information
- E-mail address
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
- Asia
- Australia
- United Kingdom
- Singapore
Data Recipients
In the following the recipients of the data collected are listed.
- PayPal (Europe) S.à r.l. et Cie, S.C.A, PayPal Group, PayPal Service Providers, Financial institutions
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 3653 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
akavpau_ppsd
The cookie is required for secure transactions.
Type: cookie
Duration: Session
Domain: www.paypal.com
_cookiecheck
Determines whether the visitor has accepted the cookie consent field.
Type: cookie
Duration: 3653 days
Domain: www.paypal.com
ts
Used in connection with the PayPal payment function on the website. The cookie is necessary to enable a secure transaction via PayPal.
Type: cookie
Duration: 1096 days
Domain: paypal.com
ts_c
Used in connection with the PayPal payment function on the website. The cookie is necessary to enable a secure transaction via PayPal.
Type: cookie
Duration: 1096 days
Domain: paypal.com
enforce_policy
This is a cookie set by PayPal. PayPal uses cookies to recognise its users and reduce the time it takes for users to log in to their PayPal account.
Type: cookie
Duration: 365 days
I7_az
This cookie is provided by PayPal and supports the payment services.
Type: cookie
Duration: 30 minutes
LANG
This cookie is set to adapt the language of PayPal.
Type: cookie
Duration: 1 day
nsid
This cookie is provided by PayPal and supports the payment services.
Type: cookie
Duration: Session
tsrce
This cookie is provided by PayPal and supports the payment services.
Type: cookie
Duration: 3 days
x-pp-s, x-cdn
This cookie is provided by PayPal and supports the payment services.
Type: cookie
Duration: Session
Stripe
Description of Service
This service provides technology for operating online payment systems.
Processing Company
Stripe, Inc.
3180 18th Street, San Francisco, CA 94110, United States of America
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
privacy@stripe.com
Data Purposes
This list represents the purposes of the data collection and processing.
- Payment
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Date of purchase
- Payment information
- Purchase activity
- Payment card information
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- United States of America
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Stripe, Inc.
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 731 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
__stripe_mid
Fraud prevention and detection
Type: cookie
Duration: Session
Domain: stripe.com
__stripe_sid
Fraud prevention and detection
Type: cookie
Duration: Session
Domain: m.stripe.com
m
Fraud prevention and detection
Type: cookie
Duration: Session
Domain: m.stripe.com
session
Login session for Stripe Dashboard
Type: cookie
Duration: 90 days
Domain: stripe.com
lsession
Login session for Stripe Express Dashboard, for Stripe Express users
Type: cookie
Duration: 7 days
Domain: stripe.com
stripe.csrf
Protection against counterfeiting through cross-website requirements, for users of Stripe Dashboard
Type: cookie
Duration: 365 days
Domain: stripe.com
cliauth_secret
To confirm authentication for the Stripe CLI
Type: cookie
Duration: Session
Domain: stripe.com
art_token, cbt_token, cct_token, cdt_token, ect_toksvt_token, lc_token, prt_token, act_token
To confirm authentication for account recovery, bank account changes, login challenges, password resets, support requests, adding an email or a new device
Type: cookie
Duration: Session
Domain: stripe.com
NID
Used by reCAPTCHA, an extra security measure that is sometimes used when logging into Stripe.
Type: cookie
Duration: Session
Domain: google.com
locale
Localisation setting for the language used on the website and in the documents
Type: cookie
Duration: Session
Domain: stripe.com
country
Localisation settings for the country to customise the availability of the product and features
Type: cookie
Duration: Session
Domain: stripe.com
lang
Programming language for the code examples in Stripe documents
Type: cookie
Duration: Session
Domain: stripe.com
has_intentionally_selected_curl
Displays the code examples in Curl in Stripe documents
Type: cookie
Duration: Session
Domain: stripe.com
persisted-tab-#{id}
When the page is updated, it remembers which document tab you are on
Type: cookie
Duration: Session
Domain: stripe.com
disable_cmd_f_override
Deactivates the search shortcut cmd + f / ctrl + f for stripe documents and uses the standard behaviour of the browser instead (only searches the current page)
Type: cookie
Duration: Session
Domain: stripe.com
double_cmd_f_uses
Tracks the use of the shortcut cmd + f / ctrl + f in Stripe documents; to improve usability by not showing the user again a function that he has already used
Type: cookie
Duration: Session
Domain: stripe.com
expanded-topics
When page updates are made, remembers which topics are expanded in Stripe documents
Type: cookie
Duration: Session
Domain: stripe.com
checkout-test-session, checkout-live-session
To provide the memory function of Legacy Checkout
Type: cookie
Duration: Session
Domain: stripe.com
_ga, _gat, _gat_UA-12675062-5, _gid
Google Analytics cookies for analysis and to improve services
Type: cookie
Duration: Session
Domain: stripe.com
cid
Stripe analytics “Client ID” to improve services
Type: cookie
Duration: Session
Domain: stripe.com
site_sid, __stripe_id
“Session ID” from Stripe for analyzes and to improve services
Type: cookie
Duration: 150 minutes
Domain: stripe.com
__stripe_orig_props
To assess the effectiveness of marketing campaigns
Type: cookie
Duration: Session
Domain: stripe.com
__utma, __utmb, __utmc, __utmt, __utmz
Runkit’s Google Analytics
Type: cookie
Duration: 10 minutes
Domain: runkit.com
_mkto_trk
Tracks page views and the effectiveness of email campaigns
Type: cookie
Duration: Session
Domain: marketo munchkin
Userlink.ai - Chatbot
Description of Service
Userlink.ai is an AI-powered chatbot that assists visitors by answering questions and guiding them through the website. The service enhances the customer experience by providing fast and accurate responses. Depending on its configuration, Userlink.ai may collect and analyse anonymized user data to optimise support and interactions.
Additionally, the service can be used to improve personalised communication.
Vimeo
Description of Service
This is a service for displaying video content.
Processing Company
Vimeo.com, Inc.
555 West 18th Street, New York, New York 10011, United States of America
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
Privacy@vimeo.com
Data Purposes
This list represents the purposes of the data collection and processing.
- Displaying Videos
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Browser information
- Browser language
- Browser type
- Cookie information
- Device information
- Device operating system
- Information from third party sources
- IP address
- Pages visited
- Referrer URL
- Information users provide on site
- Search queries
- Geographic location
- Content viewed
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- United States of America
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
Data Recipients
In the following the recipients of the data collected are listed.
- Vimeo.com, Inc.
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 731 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
Domain: vimeo.com
Domain: vimeo.com
Domain: vimeo.com
Domain: vimeo.com
Youtube Video
Description of Service
This is a video player service. It can be used by user to watch, like, share, comment and upload videos.
Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data Protection Office of Processing Company
Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Data Purposes
This list represents the purposes of the data collection and processing.
- Displaying Videos
Technologies Used
This list represents all technologies this service uses to collect data.
- Cookies (if Privacy-Enhanced mode is not activated)
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Device information
- IP address
- Referrer URL
- Videos viewed
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. a GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider’s privacy policy or contact the provider directly.
- United States of America
- Chile
- Taiwan
- Singapore
Data Recipients
In the following the recipients of the data collected are listed.
- Alphabet Inc., Google LLC, Google Ireland Limited
https://business.safety.google/privacy/?hl=en
https://safety.google/privacy/privacy-controls/
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using any method of storage.
- Maximum age of cookie storage: 244 days
Stored Information
This service uses different means of storing information on a user’s device as listed below.
This is used to store information about the visitor’s video preferences.
Type: web
LAST_RESULT_ENTRY_KEY
This is used to save the user settings when retrieving a Youtube video integrated on other web pages.
Type: web
yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable
This is used to determine the optimal video quality based on the visitor’s device and network settings.
Type: web
yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name
This is used to store the user’s video player preferences using embedded YouTube video.
Type: web
YEC
This is used to store the user’s video player preferences using embedded YouTube video.
Type: cookie
Duration: 396 days
CONSENT
This is used to detect if the visitor has accepted the marketing category in the cookie banner.
Type: cookie
Duration: 731 days
DEVICE_INFO
This is used to track user’s interaction with embedded content.
Type: cookie
Duration: 179 days
remote_sid
This is used for the implementation and functionality of YouTube video content on the website.
Type: cookie
Duration: Session
test_cookie
This is a test for cookie setting permissions in user’s browser.
Type: cookie
Duration: 1 day
VISITOR_INFO1_LIVE
This is used to measure the users bandwidth to determine whether they get the new or old player interface.
Type: cookie
Duration: 183 days
YSC
This is set by the YouTube video service on pages with embedded YouTube videos.
Type: cookie
Duration: Session
PREF
This is used to store information such as your preferred page configuration and playback settings such as explicit autoplay options, random mix, and player size.
Type: cookie
Duration: 244 days
pm_sess
This is used to maintain your browsing session.
Type: cookie
Duration: 30 minutes
CGIC
This is used to provide search results by auto-completing search queries based on a user’s initial input.
Type: cookie
Duration: 183 days
UULE
This is used to determine the users geographic location.
Type: cookie
Duration: 360 minutes
_Secure-YEC
This is used to store the user’s video player preferences using embedded YouTube videos.
Type: cookie
Duration: 396 days
